Refund and Returns Policy

At KK Nutrition, we prioritize customer satisfaction and strive to ensure you have the best shopping experience with us. If you’re not completely satisfied with your purchase, we’re here to assist you through our refund and return policy.

1. Returns

  • You have 14 days from the date of receiving your product to initiate a return.
  • To be eligible for a return, the item must be unused, in its original condition, and in its original packaging.
  • Items that are damaged, altered, or not in their original condition after delivery are not eligible for return.

2. Refunds

  • Once we receive the returned product, our team will inspect it and notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed to your original payment method within 7-10 business days. The refund time may vary depending on your bank or credit card provider.
  • Shipping costs are non-refundable, and return shipping fees will be deducted from your refund unless the item is defective or incorrect.

3. Exchanges

  • We only replace items if they are defective or damaged. If you need to exchange a product for the same item, please contact us within 14 days of receiving your order.
  • To initiate an exchange, email us at Ag371996@gmail.com with your order details and the reason for the exchange.

4. Non-Returnable Items

Certain items cannot be returned, including:

  • Sale items
  • Gift cards
  • Customized products
  • Opened supplements or nutrition products for health and hygiene reasons

5. How to Start a Return

To initiate a return, please email us at Ag371996@gmail.com with your order number and reason for the return.

  • Once your return is approved, we will provide the return shipping address and instructions on how to send the item back.

6. Late or Missing Refunds

  • If you haven’t received your refund within the stated processing time, first check your bank account or contact your credit card company, as processing time may vary.
  • If you’ve done this and still haven’t received your refund, please contact us at Ag371996@gmail.com.

7. Contact Us

If you have any questions about our refund and return policy, feel free to reach out to us at Ag371996@gmail.com or call us at +91-70146 71977.